All in a days work..

So, i was back at work@ Coffee Beans during the semester break. I had to go back. I missed my free morning lattes, I missed the smell of fresh brewed black coffee in the morning although i dislike the taste of black coffee and I missed playing with the coffee machine..LOL..
Maybe i should open a cafe in the future eh? HAHAHAH-seriously though..hmm..

Anyways, thats not the topic for this post. The topic is on guest belongings. I lost count on the number of times where guests leave 'presents' for the staff. Common ones are parking ticket, books, files and shopping bags. Just the other day a guest left behind her shopping bag behind. I took a peek inside her bag and it was all clothes. There was a receipt inside the bag-Holy Moley, the receipt showed RM 759.00!! and she could leave it behind.. 1 hour later and she was back to claim it. And another time a handbag was left behind. Not just any handbag, a Louis Vuitton handbag.. tsk tsk tsk...

I mean yea, people are forgetful at times and i guess its your luck also if the lost item was found or not. Thank goodness in CB, most of the guest's lost items are found as finders keepers do not apply in CB,among staff..haha..

So, there was this incident a couple of days ago at CB. So the behind story is this guy (seriously sissy and i can tell abit of a drama king) lost his yellow book at CB. This book was found by another staff, put it on top of the garbage bin. (All lost items are normally placed there-not to be thrown away but temporary placement) The book was unclaimed for around 40 hours. Therefore, another staff threw the book away. He thought it was garbage.

So 1 and a 1/2 days later sissy guy came to CB. Unfortunately, it was my shift that morning. Mind you, the day that he left his book was my off day. So, i didnt know a thang about the book.
Following is the plus minus convo i had with him: (The ones in bracket and in red was what i wish i could say to him aloud..lol) and in the real convo, oh-my the sissy's engrish, grammar fail.

Sissy: Hi! I left a book here two days ago. It is yellow in colour.
Me: Oh really? Lemme go check.. *goes to dustbin-where all lost and found items are placed* Nope, sorry dont have.
Sissy: HAR?? OMG! DONT HAVE?? HOW CAN??
Me: um.. I dont know. When did u leave it behind?
Sissy: 2 days ago.. I came here to buy coffee then later forgot to take.
Me: Wait. Lemme check around the outlet and ask my other colleagues.

So, i went around the outlet and asked some colleagues. My manager that day didnt know a thang either as she was off as well. Another colleague whispered to me that he thinks he might have thrown it away since it was lying there 2 days already. So, i guess the mystery was solved there and then but i had to put on my poker face and face the guest. And also, i dont blame my colleague for throwing it out if he did. It was unclaimed for 2 days.

Me: Sorry sir. Dont have I checked the whole outlet. Normally lost things are placed in this dustbin but as u can c, *points to dustbin* nothing there.
Sissy: OMG!! SERIOUSLY?? That book is very important to me.
Me: Oh, u said u lost it 2 days ago, so why didnt u come back yesterday or the day u lost it?
Sissy: When i lost it that time, i forgot to come back. And then yesterday i was too tired to come back. I was working part time you know.

Then , i was thinking, if the book was really important, no matter how tired u are, u sure come back and claim it wan ma right?

Me: Oh lidat I dont know wheres ur book lo. Normally we keep the lost things here *points to dustbin again* but u c, theres nothing here.
Sissy: OMG! Can u check the outlet again.
Me: (Omg! u idiot.. i say dont have means dont have la..) I checked dy. Dont have.
Sissy: *angry + shouting like a mad drama king* HOW CAN U ALL BE SO IRRESPONSIBLE??!!
Me: (Excuse me sissy pants, look whos the irresponsible one here?) Im sorry sir but if we find it, ill let u know. *Gives him a pen to write down his details*

And guess what, the idiot didnt even know what was the topic of the book.

Sissy:I forgot the tile of the book. "Asia sumthing sumthing" but its yellow in colour. So, u really dont know wheres the book?
Me: (Hell yeah i do. With DBKL). Nope, but if we find it ill let u know.

The convo above looks decent but at that time i was pissed cuz Mr Sissy was shouting the whole time. Dahla, he had a gay, annoying voice.

So, yeah. i guess the book was thrown out but watodo.. If u urself lost it, u cant go around calling other people irresponsible for not keeping the book for u right? Ur own belongings, u jaga urself la. And if it is found, you can thank ur lucky stars lo.. right?